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Solve Your PC Problems

Take a look through our extensive database and you will no doubt find solutions to most of your Windows PC problems.

If you would rather just scroll down a full list of pc tips please click here.

Key Windows Support Bulletins and their reference numbers

Windows Vista

You may experience problems after you resume a Windows Vista-based computer from sleep or from hibernation (929734)

A Bluetooth device may no longer work correctly when you wake a Windows Vista-based computer from sleep (929577)

You cannot configure Windows Mail to use a Web-based (HTTP) e-mail account in Windows Vista (926374)

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, Windows XP, or Windows 2000 (890830)

Problems with the network, hard disk drive, or storage drivers cause a program to stop unexpectedly in Windows Vista (937097)

Error message when you reinsert an SD card into a Windows Vista-based computer: "There might be a problem with some files on this device or disc" (937651)

How to troubleshoot definition update issues for Windows Defender running under Vista or XP (918355)

How to troubleshoot a problem by performing a clean boot in Windows Vista (929135)

Error message when you try to burn files to a writable disc in Windows Vista: "There was an error burning this disc" (934544)

The hybrid sleep feature and the hibernation feature in Windows Vista may become unavailable after you use the Disk Cleanup Tool (928897)

Xbox 360: "Can’t Contact PC" error message when you try to connect to the Internet by using a dial-up or PPPoE connection on a Windows Vista-based Media Center PC
(932340)

After you install a device or update a driver for a device, Windows Vista may not start (927525)

Understanding and Configuring User Account Control in Windows Vista

File and Printer Sharing in Windows Vista

Error message when you try to install Adobe Reader 8 on a Windows Vista-based computer: "The Temp folder is on a drive that is full or is inaccessible" (936645)

How to start the Program Compatibility Wizard in Windows Vista (555917)

Error message when you try to play the World of Warcraft game in Windows Vista: "Display driver stopped responding" (936653)

Music continues to play after you exit Windows Media Player 11 if the Windows Media Player gadget for Windows SideShow is running on a Windows Vista-based computer (936706)

The Help and Support feature stops working when Dreamweaver is configured as the default XML editor on a Windows Vista-based computer (937491)

You cannot play media files that you purchased from the iTunes Music Store after you upgrade to Windows Vista (936649)

You receive an error message when you try to install or to use Apple iTunes software on a Windows Vista-based computer (936648)

Printers that were installed in Windows XP no longer appear to be installed after you upgrade the computer to Windows Vista (931477)

The startup sound is not played correctly when you start Windows XP or Windows Vista (321735)

After you install a device or update a driver for a device, Windows Vista may not start (927525)

How to troubleshoot program-incompatibility issues that may stop the Windows Vista Setup program (931360)

Video performance may suddenly be reduced when certain Windows elements overlap the video window in Windows Vista (932782)

You randomly receive a "Stop 0000000xA" error in Storport.sys when you start Windows Vista (930261)

An outdated network router may not function correctly when you use it together with new networking features in Windows Vista (932134)

How to repair the operating system and how to restore the operating system configuration to an earlier point in time in Windows Vista (936212)

When you start a Windows Vista-based computer, the arrangement of Windows Vista Sidebar gadgets changes, or some gadgets do not appear (930277)

How to resolve a Windows Genuine Advantage product key or volume license key validation issue (932300)

Windows XP

How to recover from a corrupted registry that prevents Windows XP from starting (307545)

The Microsoft Windows Malicious Software Removal Tool helps remove specific, prevalent malicious software from computers that are running Windows Vista, Windows Server 2003, Windows XP, or Windows 2000 (890830)

How to back up and to restore Outlook Express data (270670)

How to configure Internet Connection Sharing in Windows XP (306126)

Troubleshooting Internet Connection Sharing in Windows XP (308006)

Resources for Troubleshooting Internet Connection Sharing in Windows XP (308021)

How to troubleshoot missing network connections icons in Windows Server 2003 and in Windows XP (825826)

How to configure file sharing in Windows XP (304040)

How to restore the operating system to a previous state in Windows XP (306084)

How to troubleshoot the System Restore tool in Windows XP (302796)

System Restore Tool Displays a Blank Calendar in Windows XP (313853)

How to start the System Restore tool at a command prompt in Windows XP (304449)

The Registry Keys and Values for the System Restore Utility (295659)

Troubleshoot Windows XP Problems During Installation (310064)

Windows XP restarts unexpectedly or restarts when you shut down the computer (320299)

How to perform advanced clean-boot troubleshooting in Windows XP (316434)

Windows XP Computer does not shut down properly if Selective Suspend is enabled (315664)

Resources to help troubleshoot shutdown problems in Windows XP (308029)

Create a Multiple-Boot System in Windows XP (306559)

How to edit the Boot.ini file in Windows XP (289022)

Use the Roll Back Driver Feature in Windows XP (283657)

How To Create a Boot Disk for an NTFS or FAT Partition in Windows XP (305595)

How to install and use the Recovery Console in Windows XP (307654)

Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe) (310747)

Unable to load Windows Help and Support (555472)

How To Move the Paging File in Windows XP (307886)

How to optimise your Windows Paging File, also known as a swap File, in Windows XP (314482)

How to change the logon window and the shutdown preferences in Windows XP (291559)

How to log on to Windows XP if you forget your password or your password expires (321305)

How to use Windows Program Compatibility mode in Windows XP (292533)

The Windows Genuine Advantage (WGA) validation check process does not complete when you try to validate your copy of Windows XP or Windows 2000 Professional (905226)

Redirect My Documents to the home directory or elsewhere (232692)

How to resolve a Windows Genuine Advantage product key or volume license key validation issue (932300)

Windows 2000

How to troubleshoot shutdown problems in Windows 2000 (315409)

How to Troubleshoot Problems with Standby Mode, Hibernate Mode, and Shutting Down Your Computer in Windows 2000 (266169)

Windows 2000 Does Not Shut Down Correctly with Adaptec Easy CD Creator 4.0 or Earlier Installed (285461)

How to Use Driver Verifier to Troubleshoot Windows Drivers in Windows 2000 (244617)

Troubleshooting Advanced Power Management in Windows 2000(242495)

No Desktop or Blank Desktop After Logging On to Windows 2000 (256194)

Windows 98 and ME

Problems Shutting Down Windows 98 Second Edition (238096)

Troubleshooting Windows 98 Start Up Problems (188867)

ScanDisk Runs After Improper Shutdown or Hard Disk Error (152404)

An invalid page fault occurs in module Shdocvw.dll when you open My Computer or Control Panel (311359)

Error Message: The Comdlg32.dll File Cannot Start (137273)

Error Message: Cannot Find a Device File That May Be Needed to Run Windows (132008)

Windows 98 and Windows Me error message resource center (315854)

Other useful tips to help fix your PC

How to Use the Fdisk Tool and the Format Tool to Partition or Repartition a Hard Disk (255867)

What Are Fatal Exception Errors (150314)

How to Remove and Reinstall Dial-Up Networking and TCP/IP Files (181599)

Blank desktop or illegal operations error message after you install Internet Explorer (249191)

The new window that you open in Internet Explorer displays a blank white page (902932)

How to: Extract Original Compressed Windows Files (129605)

A list of Device Manager error codes (125174)

How to determine and recover from Winsock2 corruption (811259)

Micro2000 Recognised User Award

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